777je Privacy
Policy & Data Rights

1 Data We Collect

When you interact with the 777je platform — whether by browsing, registering an account, depositing funds, placing bets, or contacting support — we may collect and process several categories of personal data. The specific data collected depends on the nature of your interaction with the platform and the services you use.

1.1 Registration Data

When you create a 777je account, we collect the following information as part of the registration process:

• Full legal name as it appears on your government-issued identity document.
• Date of birth for the purpose of age verification. Players must be 18 years of age or older. 18+
• Email address used for account communications, security alerts, and promotional messages (where opted in).
• Mobile phone number for two-factor authentication and account recovery purposes.
• Residential address including city and country of residence.
• Preferred currency (Bangladeshi Taka / BDT by default).
• Username and password — passwords are stored as salted cryptographic hashes; the plaintext value is never retained.

1.2 Identity Verification (KYC) Data

Before processing your first withdrawal — or at any point where our risk and compliance systems flag a requirement for enhanced verification — 777je may request one or more of the following documents:

• A copy of a valid government-issued photo ID (national identity card, passport, or driver's licence).
• A utility bill, bank statement, or other document confirming your residential address, dated within the past three months.
• A photograph or selfie alongside your identity document to confirm you are the named holder.
• Proof of payment method ownership (e.g., a screenshot of your bKash or Nagad account showing your registered phone number).

KYC documents are processed securely and retained only for as long as required to fulfil our verification obligations. Copies are stored using AES-256 encryption and access is restricted to authorised compliance personnel.

1.3 Financial Transaction Data

When you make deposits or withdraw funds, we collect and process the following financial data:

• Payment method type (bKash, Nagad, Rocket, Upay, USDT, Visa, Mastercard).
• Transaction reference numbers and timestamps.
• Deposit and withdrawal amounts in BDT or USDT equivalent.
• Mobile wallet numbers or partial card numbers (last four digits only for card payments).
• Blockchain wallet addresses for cryptocurrency transactions.

Full card numbers, CVV codes, and MFS account PINs are never stored by 777je. Payment processing for card transactions is handled by PCI-DSS-compliant third-party payment processors who are bound by strict data handling agreements.

1.4 Technical and Usage Data

When you visit 777je.app, our servers and analytics systems automatically collect certain technical information, including:

1.5 Communications Data

If you contact 777je customer support by email or via any on-platform messaging tool, we retain records of those communications — including your message content, timestamps, and any attachments — for a period of up to three years. These records are used to resolve disputes, improve service quality, and fulfil compliance obligations.

2 How We Use Your Data

777je processes your personal data only where a legitimate legal basis exists for doing so. The lawful bases on which we rely include: performance of a contract (providing you with our services), compliance with a legal obligation, legitimate interests of the platform (including fraud prevention and security), and your explicit consent (for optional activities such as marketing communications).

The specific purposes for which we use your personal data include:

• Account creation and management: Processing your registration, verifying your identity, maintaining your account profile, and enabling you to log in securely.
• Service delivery: Enabling you to browse games, place bets, participate in tournaments, and access all features of the 777je platform.
• Payment processing: Facilitating deposits and withdrawals via your chosen payment method, reconciling transactions, and resolving payment disputes.
• KYC and compliance: Verifying your age and identity, screening against sanctions lists, and meeting our obligations under applicable anti-money laundering frameworks.
• Fraud prevention and security: Detecting and preventing unauthorised account access, collusion, bonus abuse, money laundering, and other prohibited activities described in our Terms & Conditions.
• Responsible gaming: Monitoring gameplay patterns for signs of problem gambling, enforcing deposit limits and self-exclusion requests, and providing resources in line with our Responsible Gaming Policy.
• Customer support: Responding to your enquiries, resolving account issues, and improving the quality of our support services.
• Marketing communications: Sending you promotional emails, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may withdraw this consent at any time.
• Platform analytics and improvement: Analysing aggregate usage patterns to improve platform performance, identify popular games, and enhance the overall user experience.
• Legal compliance: Retaining records as required by applicable law, responding to lawful requests from authorities, and defending or pursuing legal claims.

3 Data Sharing & Disclosure

777je does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the specific purpose.

3.1 Game Providers

To deliver gameplay, 777je integrates with third-party game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive a session token or anonymised player identifier to authenticate your gameplay session. Full personal data (name, email, payment details) is not shared with game providers unless required for a specific dispute resolution process and authorised by you.

3.2 Payment Processors

To facilitate deposits and withdrawals, 777je shares the minimum necessary transaction data with our payment processing partners. For MFS transactions (bKash, Nagad, Rocket, Upay), this includes your registered mobile number and transaction amount. For USDT transactions, this includes your wallet address. For card transactions, processing is handled entirely by our PCI-DSS-compliant payment gateway, which operates under its own privacy framework.

3.3 Identity Verification Providers

777je may use third-party KYC and identity verification services to assist with document authentication and sanctions screening. These providers act as data processors on behalf of 777je under contractual data processing agreements that require them to handle your data securely and only for the stated purpose.

3.4 Legal and Regulatory Disclosure

777je may disclose your personal data to law enforcement agencies, financial intelligence units, or other government bodies where we are required to do so by a valid court order, legal process, or applicable law. We will notify you of such disclosure where we are legally permitted to do so.

3.5 Business Transfers

In the event that 777je undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to the way your data is handled as a result.

4 Cookies & Tracking

777je uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, remember your preferences, maintain your login session, and understand how players interact with the site. The table below describes the categories of cookies we use.

4.1 Managing Cookies

Strictly necessary cookies are required for the platform to function and cannot be disabled without preventing you from using core account features such as logging in or making deposits. All other cookie categories may be managed through your browser's privacy settings. Please note that disabling analytics or functional cookies may degrade certain aspects of the platform experience. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

4.2 Third-Party Tracking

Certain third-party game providers and analytics tools embedded in the 777je platform may set their own cookies in your browser. These third-party cookies are governed by the respective provider's privacy policy. 777je does not control third-party cookie behaviour and is not responsible for the data practices of third-party providers beyond the contractual obligations we have established with them.

5 Data Retention

777je retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The retention periods below represent our standard practice; actual retention may be extended where required by applicable law or where data is subject to an active legal dispute.

• Active account data: Retained for the full duration of your account and for a minimum of five (5) years following account closure, in line with standard anti-money laundering record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of seven (7) years for financial audit and compliance purposes.
• Customer support communications: Retained for up to three (3) years from the date of the most recent communication in a given case.
• Marketing consent records: Retained for the duration of your marketing consent plus three (3) years to demonstrate compliance in the event of a complaint.
• Technical/session logs: Retained for up to twelve (12) months for security and fraud investigation purposes.

Once the applicable retention period has elapsed and no legal hold is in place, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

6 Data Security

777je implements a multi-layered technical and organisational security framework to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include, but are not limited to:

• TLS 1.3 encryption for all data transmitted between your browser and the 777je platform.
• AES-256 encryption at rest for all sensitive data stored on our servers, including identity documents and payment records.
• Salted bcrypt password hashing — plaintext passwords are never stored under any circumstances.
• Two-factor authentication (2FA) available for all player accounts, strongly recommended to enable in your account security settings.
• Role-based access controls (RBAC) limiting internal access to personal data to authorised personnel on a strict need-to-know basis.
• Continuous automated monitoring for anomalous login patterns, brute-force attempts, and other suspicious account activity.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Secure third-party integrations — all data processor relationships are governed by contractual security obligations.

6.1 Security Breach Response

In the event that 777je becomes aware of a data security breach that poses a risk to your personal data, we will take immediate steps to contain the incident, assess its scope, and notify affected users as promptly as possible. Notifications will be sent to the email address registered on your account and will describe the nature of the breach, the data categories affected, and the steps we have taken in response.

6.2 Your Responsibility

While 777je maintains robust security infrastructure, the security of your account also depends on you. You are responsible for keeping your login credentials confidential, enabling two-factor authentication, using a strong and unique password, and notifying us immediately at [email protected] if you suspect unauthorised access to your account. 777je is not liable for losses resulting from your failure to maintain the security of your credentials.

7 Your Privacy Rights

As a user of the 777je platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and respond substantively within 30 days.

• Right of Access: You have the right to request a copy of the personal data 777je holds about you, along with information about how it is being processed. We will provide this in a structured, commonly used format.
• Right of Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For account profile information, many fields can be updated directly within your account settings.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and there is no overriding legitimate interest. Note that certain data must be retained for legal compliance purposes (see Section 5) and cannot be erased before the applicable retention period has elapsed.
• Right to Restrict Processing: In certain circumstances — for example, where you contest the accuracy of data we hold, or where processing is unlawful but you prefer restriction over erasure — you may request that we limit the processing of your personal data.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, and is carried out by automated means, you have the right to receive your personal data in a machine-readable format and to have it transferred to another controller where technically feasible.
• Right to Object to Marketing: You may withdraw your consent to receive marketing communications from 777je at any time by using the unsubscribe link in any marketing email or by contacting support. Withdrawal of marketing consent does not affect the processing of data for other legitimate purposes.
• Right to Lodge a Complaint: If you believe that 777je has not handled your personal data in accordance with this Privacy Policy, you have the right to raise a formal complaint with us in the first instance. We will investigate all complaints promptly and in good faith.

8 Policy Updates & Contact

777je reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform operations, third-party relationships, or applicable legal requirements. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this document.
• Post a notice on the 777je platform homepage for a minimum of 14 days following the update.
• Send an email notification to all registered users with an active account at the time of the update.

Your continued use of the 777je platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and request account closure by contacting support.

8.1 Contact Information

For all privacy-related enquiries, data rights requests, or complaints, please contact the 777je Data Team at the following address. All communications must be in English to ensure accurate processing.

Email: [email protected]
Subject Line: Privacy Policy Enquiry / Privacy Rights Request
Response Time: Within 5 business days (Bangladesh Standard Time, UTC+6)

777je is committed to resolving privacy concerns promptly and transparently. We treat all privacy communications with the same level of urgency and care as account security matters.